Privacy Policy

Build Life House Group Ltd

Effective Date: 30th June 2024

1. Introduction

At Build Life House Group Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.

2. Information We Collect

We collect and store information you provide us directly, as well as information collected automatically through your use of our website. This includes:

Personal Information: Name, email address, password, contact details, payment information (including credit card details), and any other information you provide to us.
Technical Information: Internet Protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Information: Information about how you use our website, products, and services, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Transactional Information: Details about payments to and from you and other details of products and services you have purchased from us.
Communications: Comments, feedback, product reviews, recommendations, and personal profile information.

3. How We Collect Information

We collect information in the following ways:

Directly from You: When you enter information on our website, complete a transaction, or otherwise provide us with personal information.
Automatically: Through cookies, log files, and other similar technologies when you use our website.

4. Why We Collect Information

We collect your information for the following purposes:

To Provide and Operate Our Services: Ensuring our services are available and functioning correctly.
Customer Support: To provide ongoing customer assistance and technical support.
Communication: To contact you with service-related notices and promotional messages.
Analytics: To create aggregated statistical data for improving our services.
Legal Compliance: To comply with applicable laws and regulations.

5. How We Use, Share, and Disclose Information

Service Providers: We use Wix.com to host our website. Your data is stored through Wix.com’s data storage, databases, and applications. They store your data on secure servers behind a firewall.
Payment Processing: All direct payment gateways used by our company adhere to PCI-DSS standards, ensuring secure handling of credit card information.
Communication: We may contact you via email, telephone, text messages, and postal mail for account-related issues, surveys, updates, and other necessary communications.

6. How You Can Control Your Information

If you no longer want us to process your data, you can withdraw your consent at any time by contacting us at support@buildlifehouse.com

7. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon their posting on the website. If we make material changes, we will notify you here that it has been updated.

8. Contact Information

If you have any questions or would like to access, correct, amend, or delete any personal information we have about you, please contact us at support@buildlifehouse.com

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By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for trusting Build Life House Group Ltd with your personal information.